With the worldwide prevalence of Information Technology and voice/data communications infrastructure, it has become possible to provide routine service activities from countries that can perform those tasks in a much more cost-effective manner while maintaining quality standards.

The first wave of information technology brought efficiencies within the organization and reduced the internal cost of transactions and consequently the advent of newer modes of technologies / reforms along with the rapid penetration of the internet and a growth in its application, has shown a steady growth of the IT-BPO industry over the past few years.

With a spurt of growth in disruptive technologies, and 'start-up culture', the Indian IT & BPO industry is expected to leverage upon the global demand for its services with an expected addition of USD 13-14 billion, to its already existing revenues of USD 118 billion in 2015-16. Recognizing this potential, the Central Government has continued its support for the 'Digital India' program, with a continuous focus on the implementation of the 'National Optical Fibre Network Programme' and the announcement of a new initiative to promote startups with a focus on technology - 'Self-Employment and Talent Utilisation' scheme.

ITS (Information Technology Services) and BPO (Business Process Outsourcing) in a global economy presents unique challenges such as issues relating to permanent establishment, transfer pricing, intellectual property, privacy, data protection, security along with the incorporation of the same into various contracts and agreements. We, at HST Legal, have developed an expertise and niche in this area and have advised and assisted several global companies on legal, regulatory, tax and matters in relation to protection of intellectual property.

HST Legal has cultivated the ability to provide creative and workable solutions to clients by consciously combining industry knowledge, practical experience and intensive legal research. We have a dedicated team that works closely with technology developers, service providers, consultants and organizations using critical technology to support and add value to their business. We have a team, which focuses on the legal and regulatory issues that arise in ITS and BPO sector.

Services offered include:

  • Drafting, reviewing and negotiating:
    • Development, support and maintenance agreements
    • licensing, reseller and distribution agreements
    • Outsourcing and service agreements
    • Website design, hosting and maintenance agreements
  • Advice on legal issues relating to email and internet risk management, data and systems security, data protection and mining, hacking and cyber crimes.
  • Drafting, reviewing and advising on legal issues relating to website acceptable use policy, privacy policy.
  • Domain name registration and transfer
  • Advice on legal issues relating to biotechnology, e-commerce, m-commerce, technology aspects of banking, financial services, insurance businesses and technology transfer projects.
  • Corporate Advisory Services to technology companies including transaction support services.
Contact attorney